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TERMS OF SERVICE

Effective Date: March 28, 2026
Business Name: Ironwood Tattoo Collective

These Terms of Service (“Terms”) govern your access to and use of the website, consultation forms, booking requests, text messaging programs, email communications, and related services provided by Ironwood Tattoo Collective (“we,” “our,” or “us”). By accessing our website, submitting a consultation request, or opting in to receive communications from us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Use of Website and Services

You agree to use our website and services only for lawful purposes and in accordance with applicable laws. You agree not to misuse the website or interfere with its operation. We reserve the right to suspend or terminate access if misuse or unlawful activity is detected.

2. Consultation Requests

Submitting a consultation request does not guarantee an appointment. All tattoo requests are reviewed by our artists. If your request is accepted and scheduling is available, we will contact you to discuss booking options.

Ironwood Tattoo Collective reserves the right to accept or decline any project at its discretion.

3. Accurate Information

You agree to provide accurate and complete contact information when submitting consultation requests. Inaccurate or incomplete information may delay processing.

4. Consent to Communications

When submitting your information through our website or forms, you may consent to receive communications from Ironwood Tattoo Collective, including email, phone calls, and SMS messages related to consultations, appointment scheduling, reminders, and service updates.

If you opt in to receive SMS messages:

You expressly consent to receive text messages from Ironwood Tattoo Collective at the number provided.

Messages may include:

  • appointment confirmations

  • consultation updates

  • booking reminders

  • service-related notifications

  • promotional messages (if separately opted into marketing)

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.
You may request assistance by replying HELP.

Your consent to receive SMS messages is not a condition of purchase.

5. SMS Carrier Disclaimer

Message delivery is subject to transmission by your mobile carrier and may be delayed or not delivered. Mobile carriers are not responsible for delayed or undelivered messages.

6. Deposits and Booking

If your consultation is approved and an appointment is scheduled:

A non-refundable deposit may be required to secure your appointment.

Deposits:

  • reserve artist preparation time

  • secure your appointment slot

  • are applied toward your final tattoo cost

Deposits are non-refundable, including cancellations or missed appointments.

Rescheduling policies will be provided at the time of booking.

7. Age Requirement

You must be at least 18 years old to request tattoo services.

Valid government-issued identification is required at your appointment.

8. Intellectual Property

All tattoo designs created by Ironwood Tattoo Collective artists remain the intellectual property of the artist.

Designs may not be copied, reproduced, shared with another artist, or tattooed elsewhere without written permission.

9. Third-Party Services

Our website may include links or integrations with third-party platforms such as scheduling tools, maps, CRM systems, or messaging platforms. These services operate independently and are subject to their own policies.

10. Privacy and Data Use

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

We do not sell or rent your personal information.

SMS consent is not shared with third parties or affiliates for marketing purposes.

11. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to improve performance and user experience.

By using our website, you consent to these technologies.

12. Limitation of Liability

Ironwood Tattoo Collective is not liable for indirect or consequential damages resulting from:

  • scheduling changes

  • communication delays

  • website interruptions

  • message delivery failures

  • third-party service disruptions

13. Carrier Liability Disclaimer
By opting in to receive SMS messages from Ironwood Tattoo Collective, you acknowledge that message delivery is subject to transmission by your mobile carrier and may be delayed or not delivered. Mobile carriers are not responsible for delayed, undelivered, or misdirected messages. Message and data rates may apply depending on your mobile carrier and service plan.

14. Changes to Terms

We may update these Terms at any time. Updates become effective when posted with a revised Effective Date.

Continued use of our website indicates acceptance of updated Terms.

15. Contact Information

If you have questions regarding these Terms, contact:

Ironwood Tattoo Collective
ironwoodtattoocollective@gmail.com

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