Willem brings more than a decade of experience in customer service, sales, account management, and client relations to Ironwood Tattoo Collective. With a background focused heavily on communication and building strong customer relationships, he helps make sure every person reaching out to the shop feels welcomed, heard, and taken care of from their very first interaction.

At Ironwood, Willem focuses on managing incoming clients, answering client questions, coordinating consultations, following up with prospective clients, and helping connect people with the shop so they can find the right artist for their vision.

As a longtime tattoo enthusiast himself, Willem understands that getting a tattoo can be an exciting and deeply personal experience. Whether someone is getting their first tattoo or adding another piece to their collection, his goal is to make that first step easy, comfortable, and welcoming while helping clients get connected with the incredible artists at Ironwood Tattoo Collective.